OUR DEPARTMENTS

For years now, our company has been working very successfully with a team structure. Every team services many library customers in corresponding geographical districts. Your personal account manager is experienced in all business divisions: Title information, pricing, invoices, refunds, orders and claims. The close working relationship between team and customer give the respective libraries an individual handling guarantee.

 

-  Management
-  Customer service – Sales Team
-  Claim department
-  Antiquarian purchase

 

Our Team is responsibe for your title information, pricing, invoicing,
returns, orders and claims.

7465616D2D6140646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20413C2F7370616E3E  -  Europe (excluding Germany, France, Belgium)
7465616D2D6240646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20423C2F7370616E3E  -  Baden-Württemberg, Bayern
7465616D2D6340646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20433C2F7370616E3E  -  Hessen, Nordrhein-Westfalen, Thüringen
7465616D2D6440646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20443C2F7370616E3E  -  Berlin, Brandenburg, Bremen, Hamburg, Mecklenburg-Vorpommern,

                  Niedersachsen, Saarland, Sachsen, Sachsen-Anhalt,
                  Schleswig-Holstein, Rheinland-Pfalz

7465616D2D6940646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D266E6273703B20493C2F7370616E3E   -  France, Belgium

 

For all customers

7465616D2D6540646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20453C2F7370616E3E  -  e-books - online-publications – package (print & online)
666640646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20463C2F7370616E3E  -  series - continuations - loose-leaf editions
776140646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20473C2F7370616E3E  -  Invoice - expedition
6163636F756E7440646965746D61726472656965722E64653C7370616E20636C6173733D2274657874223E5465616D20483C2F7370616E3E  -  Account department